Aviso de privacidad Pelotea


Welcome to Pelotea. We at Pelotea, Inc. (‘Pelotea,’ ‘we,’ ‘us’ or ‘our’) know that you take your privacy seriously. We do, too. Here are a few fundamental principles:

We don’t ask you for personal information unless we really need it.

We don’t share your personal information with anyone except to comply with the law, develop our products and services, or protect our rights.

We treat your personal information with the highest regard to privacy and security.

Our Privacy Policy (“Policy”) explains how we and some of the companies we work with collect, use, share and protect information in relation to our mobile services, web site, and any software provided on or in connection with Pelotea services (collectively, the ‘Service’ or “Services”), and your choices about the collection and use of your information.

By using our Service you understand and agree that we are providing a platform for you to post content, including plans, activities, performances, photos, comments and other materials (‘User Content’), to the Service and to share User Content publicly. This means that other Users may search for, see, use, or share any of your User Content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Policy and our Terms of Service (which can be found at Pelotea.com/terms).

Our Policy applies to all visitors, users, and others who access the Service (‘Users’). The Service is not available to individuals who are younger than 13 years old.


We collect and use your information below to provide our Service and to measure and improve it over time.

Basic Account Information

When you create or reconfigure a Pelotea account or guest account, you provide some personal information, such as your full name, username, email address, and phone number. On the Pelotea Service, your full name and username are listed publicly, including on your profile page, in search results, and in recommendations of local players to follow. 

Contact Information

We may use your contact information, such as your email address or phone number, to customize your account. When you provide Pelotea with your phone number, you agree to receive text messages to that number from Pelotea. We may use your contact information to send you information about our Service, to market to you, to help prevent spam, fraud, or abuse, and to help others find your account. You may use your settings for email, SMS and mobile notifications to control notifications you receive from our Service. You may also unsubscribe from a notification by following the instructions contained within the notification. We may also send you Service-related messages (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related messages.

Profile information

You may provide us with profile information to make public on the Service, such as your full name, a picture, your profile location, your gender, soccer position, a short biography. Other more private profile information such at your birthday is not made public and only used to display your age. You may also provide profile information from other Services (e.g., Twitter, Facebook, Instagram) if you have connected those accounts to your Pelotea account. This information allows us to help you or others be ‘found’ on Pelotea and build more trust in the community.

Your contacts

If you choose, you can use our features to locate other people with Pelotea accounts either through (i) your device’s contacts list, (ii) third-party social media sites or (iii) through a search of names and usernames on Pelotea. If you choose to find someone through (i) your device’s contacts list, then Pelotea will access your contacts list to determine whether or not someone associated with your contact is using Pelotea. If you choose to find someone through a (ii) third-party social media site, then you will be prompted to set up a link to the third-party service and you understand that any information that such service may provide to us will be governed by this Privacy Policy. We may later make suggestions to you and other users based on imported contacts. Finally, if you choose to find someone (iii) through a search of names or usernames on Pelotea then simply type a name to search and we will perform a search on our Service.

Note about inviting other people to Pelotea: If you choose to invite someone to the Service, you may select a person directly from the contacts list on your device (address book, social media or other) and send a text, email or other communication message from your personal account. You understand and agree that you are responsible for any charges that apply to communications sent from your device, and because this invitation is coming directly from your personal account, Pelotea does not have access to or control this communication.

If you elect to use our inviting feature or similar Service features for informing someone about our Service or for sending any type of communication to somebody else, Pelotea will require you to provide their contact information, phone number and/or email address or access that information directly from your contacts list if you have given us permission. Pelotea will automatically send that person a one-time email and/or SMS. Pelotea may store the information you provide for a period of time, provided that Pelotea will use such information (i) to identify if this person is or later becomes a member of Pelotea (ii) to send communications and notifications. You represent that you are authorized to provide any third party email address, phone number or other information that you provide to Pelotea.

Location information

Determining your location – Pelotea’s Service deals with events and activities that happen at venues in the real world, so in order to work, the Service needs to know your location. Whenever you open and use/interact with our app on your mobile device or go to one of our Sites, we may determine your location (e.g., latitude and longitude) by using data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. We may use and store information about your location to provide features of our Service, such as tracking an activity at your location, and to improve and customize the Service, for example, with more relevant content like local venues, games, friends and suggestions of players to interact with. This information is NOT shared with others. Also, we may use your mobile device’s ‘background location’ to provide the Service, including to send you notifications for reminders, friends, games, plans etc. near you.

Venues – Your real-time location is not shared on the Pelotea app. If you write a comment, like or otherwise interact with a venue, users may infer that you have been to that location. Some content, like reviews, are time stamped and other users could use that information to infer when you were at a venue. Also, if you track an activity at a venue, Pelotea may show your friends and followers that you have played at that venue.

Search and Recommendations – When listing users in our search or recommendations results, we use your location data, at a city level, to make these more relevant. We never share this information directly to other users but they could infer your city level location by seeing your profile appear in these search or recommendations results.

Plans, games and Activities – Your location is mainly shared when you proactively decide to “post a plan” on the Pelotea app to tell the Service you’re planning an activity in the future. This can happen (i) by creating an individual plan for yourself or (ii) by responding to a game. Your location is also shared when you proactively decide to “track an activity” on the Pelotea app to tell the Service about an activity you have performed. The location information shared with a “plan” or an “activity” is the location information of the venue where that plan will be taking place or where that activity has taken place. 

Activity History – Each of your activities using the Service is saved to your ‘Activity History’ on your profile, which allows you and your friends to look back at all the venues, cities and countries where you have played since you created your Service account.


We may keep track of how you interact with links across our Service, including our email notifications, third-party services, game invitations and client applications, by redirecting clicks or through other means. We do this to help improve our Service.

Cookies and similar technologies

When you visit the Service, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use Pelotea and provide features to you. You can control cookies through your browser settings and other tools. By continuing to use our Service through your computer or mobile device, you consent to our use of cookies, pixels and local storage in accordance with this Privacy Policy.

Log Data

When you use our Services, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications. We may also receive Log Data when you click on, view or interact with links on our Services. We may also collect similar information from emails, SMS, push notifications and in-app notifications sent to our Users which then help us track which communication messages are opened and which links are clicked by recipients. Pelotea uses Log Data to provide, understand, and improve our Service, to make inferences, and to customize the content we show you. If not already done earlier, we will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after a maximum of 18 months.

Device identifiers

When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more ‘device identifiers.’ Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Pelotea. A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.


Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have Metadata added to their User Content including a hashtag (e.g., to mark keywords when you post content), geotag (e.g., to mark your location to a plan, activity or performance), comments or other data. This makes your User Content more searchable by others and more interactive. If you geotag your photo then, your latitude and longitude will be stored with the photo and could be searchable (e.g., through a location or map feature) if your photo is made public by you in accordance with your privacy settings.

Third-Parties and Affiliates

Pelotea uses a variety of third-party services to help provide our Service, such as hosting our various blogs and marketing sites, and to help us understand and improve the use of our Service, such as Google Analytics, Zendesk, Mixpanel and Mailchimp. These third-party service providers may collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service.